Contact us

How can we help you? Contact our Customer Service team by phone or email. We would love to hear from you!

Contact us

Do you have questions or something you want to share? Let us know! 😀


    The Office

    Come in and say hi or sign up for a tour!

    Mälartorget 17
    111 27 Stockholm

    Google Maps

    Opening hours

    Our contact hours are:
    • Monday – Friday: 10:00 – 14:00 (GMT+2)
    • Saturday: 10:00 – 16:00 (GMT+2)
    • Sunday: Geschlossen

    Give us a call

    Got an invoice? Here are our VAT

    • SE – OURWAY Tours AB, Mälartorget 17 11127 Stockholm Sweden
    • DK – OURWAY Tours AB, c/o Regus Management, Postboks 354 Sentrum 0101 Oslo Norway
    • NO – OURWAY Tours AB c/o Regus Management ApS, Rådhuspladsen 16 1550 København V Denmark

    The team that will assist you

    Christopher W

    Customer Service

    I’m not ready to share my secrets yet, I will be sharing them on my tour! See you there 😉

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    Elin O

    Customer Service

    I’m not ready to share my secrets yet, I will be sharing them on my tour! See you there 😉

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    Christopher O

    CEO

    I like the feeling of knowing that my efforts contribute towards more people experiencing our fantastic city.

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    Natalie O

    Founder

    We have the pleasure of creating memories for and together with our guests. A privilege to say the least!

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    Frequently Asked Questions

    ABOUT OUR TOURS & BOOKING

    I have a Stockholm City Pass, how do I book a tour? I have an Oslo Pass, how do I book a tour? Do I have to book tickets in advance? How do I find the guide? I have a gift card, how do I use it when booking?

    PRICES & SCHEDULING

    Do you offer discounted tickets for children? Who can attend? Are there age restrictions? Is tip and gratitudes included in the price of the tour? Can I get a refund for my ticket? Can I reschedule my tickets?

    Food Related

    What if I have dietary of food allergies?
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