How can we help you?
Frequently Asked Questions
Nothing found
About our tours & booking
How do I find the guide?
Public tours: The guide is on site approx. 15 minutes before departure. Keep an eye out for a guide dressed in a blue or white t-shirt and/or jacket with the logo OURWAY.
Private tours: Look out for a handsomely dressed guide with a sign with your name on it. If you have requested to be picked up at your hotel, your guide will be waiting for you in the lobby.
Can I reschedule my tickets?
Generally, Public Tours can be rescheduled without an extra fee; however, there are exceptions. To make it easier for us, we appreciate it if you let us know in time - at least 48 hours before the tour is to take place.
If you have concerns regarding a specific tour, contact us for details about rescheduling before booking.
What is included in my ticket price?
It’s different from tour to tour. If a tour includes a visit to one or several museums, the entrance fee is included in the price. Some tours include public transportation, whilst our private tour with transport includes a private van or bus. Under each tour, you can see what’s included.
All prices include VAT.
Do you offer discounted tickets for children?
Yes, on our public tours, children have a discount on the price. Children up to 18 years go for a discounted price. Children under five years go for free.
Who can attend? Are there age restrictions?
Anyone can attend. We have age restrictions on the following tours:
- Stockholm Craft Beer Tour
- Copenhagen Craft Beer Tour
- Oslo Craft Beer Tour
Sign up for our newsletter with over 7000 subscribers!
So you don’t miss anything on your Scandinavian adventure.